Vapi Observability

Integrating Vapi with Bluejay Observability

This guide will walk you through how to connect your Vapi voice agents to Bluejay’s observability software. You can select Vapi as your Voice AI Provider when in the Advanced settings tab of an existing agent.

Quick Prerequisites

• Vapi API Key
• A Bluejay Account

Setting Up the Integration

1. Configure Organization Settings

1. Log into your Bluejay Dashboard
2. Click on your Organization button in the bottom left corner
3. Select the Integrations option

2. Adding Your Vapi Key

1. Locate the Vapi API Key input
2. Enter your Vapi API Key into the field
3. Click Save API Key

3. Configuring Your Agent in Vapi

1. Copy the Webhook URL given in the Webhook configuration dropdown
2. Navigate to your Vapi Agents dashboard and scroll down to the Messaging dropdown
3. Paste the Webhook URL into the Server URL field
4. Click Add Header and enter secret as the header name and your Vapi public API key as the Value

4. Configuring Your Agent in Bluejay

1. Navigate to your desired Agents Settings tab
2. Scroll down and click the Advanced Settings dropdown
3. Select Vapi as your Voice AI Provider
4. Copy and paste your Vapi Agents ID into the Assistant ID field
5. Click Save Changes